Terms and Conditions

Man and Van Beddington Terms and Conditions

These Terms and Conditions set out the basis on which Man and Van Beddington provides man and van, removals, transport, and related services within the United Kingdom. By making a booking or using our services, you agree to be bound by these Terms and Conditions.

1. Definitions

In these Terms and Conditions, the following definitions apply:

1.1 Client means the individual, business, or organisation booking or receiving the services.

1.2 Services means any man and van, removal, transport, loading, unloading, or related services provided by Man and Van Beddington.

1.3 Goods means the items, belongings, furniture, equipment, or materials that are transported or handled by us as part of the services.

1.4 Vehicle means any van or other vehicle used by us to provide the services.

1.5 Contract means the agreement between the client and Man and Van Beddington incorporating these Terms and Conditions.

2. Scope of Services

2.1 We provide man and van and removal services for domestic and commercial clients, including loading, transport, and unloading of goods within our operating area and across the UK as agreed at the time of booking.

2.2 The specific services, including date, time, locations, vehicle size, and manpower, will be confirmed at the time of booking and form part of the contract.

2.3 Any additional services requested on the day, such as extra stops, additional labour, or extended time, are subject to availability and may incur extra charges.

3. Booking Process

3.1 Bookings can be made by the client via our accepted contact methods. A booking is only confirmed when we have provided written or verbal confirmation.

3.2 At the time of booking, the client must provide accurate and complete information, including:

a. Collection and delivery addresses.

b. Access details, including stairs, lifts, parking restrictions, and distance from parking to property.

c. An accurate description and approximate quantity of goods to be moved.

d. Any special handling requirements, fragile or high value items, or items of unusual size or weight.

3.3 The quotation we provide is based on the information supplied by the client. If the information is incomplete or inaccurate, we reserve the right to amend the quote, adjust the price, or cancel the booking.

3.4 We may require a deposit or pre-authorisation to secure the booking. Where a deposit is required, the booking will not be confirmed until the deposit has been received.

4. Quotations and Pricing

4.1 All quotations are given in good faith based on the details provided by the client and may be provided as a fixed price or hourly rate, as specified at the time of booking.

4.2 Quotations do not include additional charges that may arise from:

a. Delays caused by the client or third parties.

b. Inaccurate or incomplete information about the nature or quantity of goods.

c. Difficult access, such as long carries, restricted parking, or more flights of stairs than originally stated.

d. Waiting time caused by keys not being available, paperwork delays, or properties not being ready for access.

4.3 Where additional time, labour, or services are required, these will be charged at our standard rates in force at the time the services are provided.

5. Payments

5.1 Unless otherwise agreed in writing, payment is due either in advance or immediately on completion of the services on the same day.

5.2 We accept payment by the methods stated at the time of booking. The client is responsible for ensuring that clear funds are available.

5.3 For business clients with agreed credit terms, invoices must be paid in full by the due date stated on the invoice. We reserve the right to charge interest on overdue sums at the statutory rate until payment is received in full.

5.4 The client may not withhold or offset any amount against sums due to us, except as required by law or agreed by us in writing.

5.5 We reserve the right to refuse to start or to continue the services if payment terms have not been complied with or if we reasonably believe we may not be paid.

6. Cancellations and Amendments

6.1 If the client needs to cancel or amend a booking, they must inform us as soon as reasonably possible.

6.2 For cancellations made more than 48 hours before the scheduled start time, any deposit paid may be refunded or transferred to a new booking at our discretion.

6.3 For cancellations made within 48 hours of the scheduled start time, we may retain all or part of the deposit and may charge a cancellation fee up to a reasonable proportion of the quoted price to cover our costs and lost opportunity.

6.4 If the client is not present at the agreed time and place, or if we are unable to access the property due to reasons beyond our control, this may be treated as a late cancellation and charges may apply.

6.5 We may cancel or postpone the services in the event of circumstances beyond our reasonable control, including but not limited to severe weather, accidents, road closures, illness, breakdowns, or other events that make it unsafe or impracticable to carry out the services. In such cases, we will reschedule where possible, and our liability will be limited to any amounts already paid for services not yet provided.

7. Client Responsibilities

7.1 The client is responsible for ensuring:

a. Adequate parking is available for the vehicle at both collection and delivery locations, with any permits or permissions arranged in advance.

b. All goods are packed securely and appropriately, unless packing services have been agreed as part of the contract.

c. All fragile or valuable items are clearly identified and suitably protected.

d. All items to be moved are ready to be loaded at the agreed time, with furniture dismantled where necessary, unless we have agreed to provide dismantling services.

7.2 The client must not request that we transport any prohibited, hazardous, or illegal items, including but not limited to explosives, flammable materials, firearms, illicit substances, or items prohibited by law or by transport regulations.

7.3 The client is responsible for any fines or penalties arising from inaccurate information they provide, including parking fines incurred as a result of instructions given by the client.

8. Our Responsibilities

8.1 We will provide the services with reasonable care and skill, using personnel and vehicles suitable for the type of work agreed.

8.2 We will take reasonable steps to protect your goods during loading, transport, and unloading, subject to the limitations set out in these Terms and Conditions.

8.3 We will aim to meet agreed dates and times, but any times given for arrival or completion are estimates. We are not liable for minor delays outside our reasonable control.

9. Liability and Limitations

9.1 Our liability for loss of or damage to goods is limited to the reasonable cost of repair or replacement, capped at a maximum sum per job as agreed or as set out in our insurance arrangements from time to time.

9.2 We are not liable for:

a. Loss or damage arising from inadequate or improper packing by the client.

b. Loss or damage to items of particularly high value, including jewellery, money, important documents, antiques, or artwork, unless such items have been declared in writing and we have agreed to take them.

c. Damage to furniture or goods that were already defective, worn, or structurally unsound.

d. Minor marks, scuffs, or scratches that are reasonably incidental to moving large or heavy items in restricted spaces.

e. Loss or damage caused by wear and tear, inherent defects, or perishable or unstable items.

9.3 We are not liable for any indirect or consequential loss, including loss of profits, loss of income, or loss of opportunity, arising out of or in connection with the services.

9.4 The client must inspect goods and property as soon as reasonably possible after completion of the services and notify us of any apparent damage or loss within 48 hours. Failure to do so may affect our ability to investigate and may limit our liability.

9.5 Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot lawfully be excluded or limited under UK law.

10. Property Damage

10.1 We will take reasonable care to avoid damage to property such as walls, floors, and doors while carrying out the services. However, moving large or heavy items may carry a risk of minor damage in confined spaces.

10.2 The client should take reasonable steps to protect floors, carpets, and fixtures if they are concerned about damage. We will not be responsible for pre-existing damage or for deterioration resulting from normal handling.

11. Waste and Rubbish Removal

11.1 We operate in accordance with applicable UK waste and environmental regulations. We are not a general waste carrier unless expressly agreed and appropriately licensed.

11.2 The client must clearly inform us in advance if any part of the job involves disposal of items as waste rather than a standard removal or transport service.

11.3 We reserve the right to refuse to remove or transport any items that constitute hazardous waste or that we believe may breach environmental or waste laws.

11.4 Where we agree to remove items for disposal, we will dispose of them at an authorised facility and may charge additional fees to cover disposal costs, travel, and handling.

11.5 The client remains responsible for any unlawful or improper disposal that occurs as a result of them misrepresenting the nature of the items or instructing us to leave items in an unauthorised location.

12. Delays and Waiting Time

12.1 If delays occur due to reasons beyond our control, including but not limited to issues with keys, access, or the readiness of premises, we may charge for waiting time at our standard hourly rates.

12.2 We are not liable for losses arising from delays caused by traffic, roadworks, accidents, or other circumstances reasonably beyond our control.

13. Insurance

13.1 We maintain appropriate insurance cover in line with the nature of our services. Details of cover limits can be provided on request.

13.2 It is the client’s responsibility to ensure they have any additional insurance they consider necessary for high value or special items, or for additional protection beyond our standard limits.

14. Complaints

14.1 If the client has a complaint about the services, they should contact us as soon as possible, providing full details of the issue.

14.2 We will investigate complaints in a fair and timely manner and may request supporting evidence, such as photographs or inventory lists, to assist with resolving the matter.

15. Data Protection and Privacy

15.1 We will collect and process personal information about the client only as necessary to manage bookings, provide services, process payments, and comply with legal obligations.

15.2 Personal information will be handled in accordance with applicable UK data protection law. We will not sell personal data to third parties.

16. Governing Law and Jurisdiction

16.1 These Terms and Conditions and any non-contractual obligations arising out of or in connection with them are governed by the laws of England and Wales.

16.2 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the services provided.

17. General Provisions

17.1 If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court, the remaining provisions shall continue in full force and effect.

17.2 No variation of these Terms and Conditions shall be effective unless agreed by us in writing.

17.3 The client may not assign or transfer their rights or obligations under the contract without our prior written consent.

17.4 These Terms and Conditions, together with any written quotation or confirmation provided, constitute the entire agreement between the client and Man and Van Beddington in relation to the services and supersede any prior understandings or agreements.



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Choose the Most Efficient Man and Van Beddington Company

To make sure you’re hiring the best man and van service in your area, give our customer service team a call today. We’ll start by giving you a no obligation quotation, detailing just what our exceptional service can offer you. You can then book the best day for you and can take peace of mind that you’re hiring the best man and van Beddington. We guarantee you will not be disappointed with the exceptional service we offer.

Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Beddington Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 23 Clyde Rd
Postal code: SM6 8PZ
City: London
Country: United Kingdom

Latitude: 51.3599390 Longitude: -0.1447570
E-mail:
[email protected]

Web:
Description: Give us a quick phone call today and hire our prominent Beddington, SM6 man and van crew. Get a free estimate for our high quality options.
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